About Us

OzeIT implements practical
knowledge and experience to
produce world-class IT systems

About us
OzeIT Group Pty Ltd is an Australian owned professional Information Technology provider. We were established in 2003, with the goal of providing businesses with the world-class IT infrastructure and technology services they need to improve performance and efficiency.
Providing IT Solutions for Business Transformation

We are driven by a desire to deliver the high quality IT solutions our clients need to transform their businesses, and remain competitive in today’s digital marketplace.

Regardless of where they are along the road to transformation, we show them how to leverage IT to streamline operations, improve business outcomes, and be more responsive to the needs of their own customers.

About OzeIT

IT Solutions for Business Transformation
Our Approach

First, we evaluate the existing IT environment, and determine what it’s going to take to make it more efficient.

Then, we draw on our more than 17 years’ experience in the business IT industry, to identify the solutions that will meet the demands of your business within the advanced digital landscape.

We also suggest implementation strategies you can use to properly utilise the technologies, in order to gain a competitive advantage in your industry.

Our Team

Our team of experienced IT specialists take the time to understand the needs of our clients.

We have clients across a wide range of industries, and our team is always focused on providing them with exceptional service, along with the ongoing expertise and support they need, to maintain successful IT systems.

At OzeIT we are all about giving clients the best possible service, and providing IT solutions that meet their technological challenges, and drive business growth.

OzeIT Team
01.Evaluate the IT environment
02.Identify the solutions
03.Suggest implementation
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YEARS OF EXPERIENCE

HISTORY OF OZEIT

OzeIT Group Pty Ltd, established in 2003, is an Australian owned professional Information Technology provider. We proudly provide maintenance, management and automation of all IT systems required in all business industries.

Our goal is to ensure our clients receive the full benefits that technology can deliver to their organisation.

Our team of experienced IT specialists utilise industry best practice to ensure we deliver optimum levels of service and knowledge to our clients as well as staying at the forefront of technical developments.

OzeIT History

What we offer
OzeIT It Services
IT Services

We provide support and technical knowledge for a range of commonly used business platforms including Microsoft, Linux, UNIX, VMWare, Cisco and Citrix.

OzeIT implements practical knowledge and experience to produce world-class IT systems. We pair our professional relationships with key vendors to provide our customers with first-rate software and hardware systems.

Our technology partners include global giant such as Microsoft, HP, IBM, VMware & Symantec.

As well as providing the best technology on the market, we provide clients with 24/7 live monitoring services. We offer full support to our client and have Level 1, 2 and 3 Engineers available to support all of your business requirements.

Backup & Disaster Recovery
Tired of ineffective IT?
Get the best solution for your business – OzeIT

We provide superior IT infrastructure and technology services to businesses. No matter how big or small your business, OzeIT are proud to provide our customers with a cost effective IT solution for all types of organisations.

Our customers are located all across Australia and our service team provides remote support nationwide 24/7.

We work closely with our clients to ensure all of your strategic IT goals are met and your business is ahead of your competitors in the IT and digital space.

We have an experienced team of System Engineers, Networking Engineers and Web & App Developers available to assist your every need.

If you would like to spend less time worrying about your IT infrastructure, chat with the professionals at OzeIT about how our services can integrate and further enhance your business.

We will take the hassle and stress out of managing your IT environment – so you can focus on what really matters – your business.

OzeIT
Features
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Fixed Cost Solutions

Unlimited support at a low-cost rate and no call out fee.

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No Geek Speak

Our technicians will speak with you in plain English.

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Peace Of Mind

Our Emergency Help Desk is open 24/7 and available 365 Days a Year.

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Remote Support

99% of issues can be fixed remotely, and our handy remote service can fix things before you even know there is a problem!

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100% Unconditional Satisfaction Guarantee

We offer a 100% satisfaction guarantee with our products and services.

Our Vision

We Strive To Be Our Clients I.T Safety Net By Providing The Highest Level Of Quality Customer Service, Commitment & IT Support With No Geek Speak!

Our Values
Commitment
We are committed to providing all our clients exceptional service as if their business was our own.
Honesty
Be completely honest with ourselves and our clients. Always tell our clients the best option which suits their requirements regardless of price.
Accountability
We will always stand by our ethics and be accountable to all work that comes out of OzeIT.
Trust
Become part of the client’s team by becoming their trusted IT advisor and not disclosing any confidential information.
Customer Service
We will always focus on customer service as it is our shop front.
Teamwork
We will work part of a team so that we build unity across OzeIT so that all Techs know about all clients.
Leadership
Show leadership amongst our clients by continuing to show new technologies that they may benefit from.
Respect
Show every client the respect they deserve and expect respect in return.
Don’t just take our word for it
Check out what our customers say about OzeIT!

TT is a telecommunications call centre in Lane Cove, Sydney with 40 staff members. We installed a blade center to virtualise the company’s IT environment along with the installation of an SQL database to support a customised CRM that we also developed for them.

The system was created as a robust solution to reduce downtime. We created a testing environment so new releases of the CRM can be trialed before being rolled out to end-user.

RWC are builders who currently have 30 staff across six sites in New South Wales. OzeIT installed a blade system to comply with RWC’s agreement with key insurers.

The blade system allows RWC the redundancy they require. OzeIT successfully implemented a full managed services solution giving RWC fixed costing so they know their exact IT expenses yearly.

MS approached OzeIT to update their IT system from another vendor. They had a requirement for a complete rollout of all internal systems including the upgrade of their IT infrastructure, telecommunications systems, video conferencing & links.

MS currently has main offices in Sydney and Melbourne using a 10/10m Layer 2 service between them. Blade infrastructure sits within the company’s Sydney office while a local domain and disaster recovery sits in the Melbourne office. The Melbourne users access files locally as the files are replicated between sites.

MS has remote and site offices all over Australia and currently have an exchange for emails and VPN for data.

NB: To protect our customers privacy we haven’t written their names in full, however should you wish to find out more infomation please get in contact with us as company names will be supplied on request.

Careers
Looking for a new career in IT or digital technology?

We’re always on the look out for experienced and passionate professionals at OzeIT.

Check out currently vacancies below:

Level One – Help Desk Engineer

OzeIT is seeking a Level One – Help Desk Engineer to join our already established team where you will be providing day-to-day technical and functional support to external clients.

Technology skills required for this role:

  • Extensive experience working within a MS desktop operating environment using desktop management tools
  • Troubleshooting skills
  • Experience in 1st and 2nd Level support is essential, proficient in MS Office
  • Excellent phone manner and communication skills are required for this role
  • Must have current MCITP

The Role:

The successful candidate will have worked extensively in 1st and 2nd level support positions. Day to day duties include setting up/removing users, managing user issues, answering client tickets and help desk phone. You will get to complete morning server checklists and will also be tasked with resolving any issues on hardware, software and new software installs/upgrades.

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