About Us
About Us
OzeIT Implements Practical
Knowledge and Experience
to
Produce World-class IT Systems
Providing IT Solutions for Business Transformation
We are driven by a desire to deliver the high quality IT solutions our clients need to transform their businesses, and remain competitive in today’s digital marketplace.
Regardless of where they are along the road to transformation, we show them how to leverage IT to streamline operations, improve business outcomes, and be more responsive to the needs of their own customers.
Our Approach
First, we evaluate the existing IT environment, and determine what it’s going to take to make it more efficient.
Then, we draw on our more than 17 years’ experience in the business IT industry, to identify the solutions that will meet the demands of your business within the advanced digital landscape.
We also suggest implementation strategies you can use to properly utilise the technologies, in order to gain a competitive advantage in your industry.
Our Team
Our team of experienced IT specialists take the time to understand the needs of our clients.
We have clients across a wide range of industries, and our team is always focused on providing them with exceptional service, along with the ongoing expertise and support they need, to maintain successful IT systems.
At OzeIT we are all about giving clients the best possible service, and providing IT solutions that meet their technological challenges, and drive business growth.
17
Years Of Experience
Step - 1
Evaluate the IT
Environment
Step - 2
Identify the
Solutions
Step - 3
Suggest
Implementation
History of OzeIT
What We Offer
IT Services
As well as providing the best technology on the market, we provide clients with 24/7 live monitoring services. We offer full support to our clients and have Level 1, 2 and 3 Engineers available to support all of your business requirements.
Tired of Ineffective IT?
Get the Best Solution for Your Business – OzeIT
Tired of Ineffective It?
Get the Best Solution for Your Business – Ozeit
OzeIT Features
Fixed Cost Solutions
No Geek Speak
Peace Of Mind
Remote Support
100% Unconditional Satisfaction Guarantee
Our Values
Commitment
Honesty
Accountability
Trust
Customer Service
Teamwork
We will work part of a team so that we build unity across OzeIT so that all Techs know about all clients.
Leadership
Show leadership amongst our clients by continuing to show new technologies that they may benefit from.
Respect
Show every client the respect they deserve and expect respect in return.
Our Vision
We strive to be our clients I.T. safety net by providing the highest level of quality
customer service, commitment & it support with no geek speak!
Our Partners
Don’t Just Take Our Word for IT
Check out what our customers say about OzeIT!
TT is a telecommunications call centre in Lane Cove, Sydney with 40 staff members. We installed a blade center to virtualise the company’s IT environment along with the installation of an SQL database to support a customised CRM that we also developed for them.
The system was created as a robust solution to reduce downtime. We created a testing environment so new releases of the CRM can be trialed before being rolled out to end-user.
MS approached OzeIT to update their IT system from another vendor. They had a requirement for a complete rollout of all internal systems including the upgrade of their IT infrastructure, telecommunications systems, video conferencing & links.
MS currently has main offices in Sydney and Melbourne using a 10/10m Layer 2 service between them. Blade infrastructure sits within the company’s Sydney office while a local domain and disaster recovery sits in the Melbourne office. The Melbourne users access files locally as the files are replicated between sites.
MS has remote and site offices all over Australia and currently have an exchange for emails and VPN for data.
NB: To protect our customers privacy we haven’t written their names in full, however should you wish to find out more infomation please get in contact with us as company names will be supplied on request.
Careers
Looking for a new career in IT or digital technology?
We’re always on the look out for experienced and passionate professionals at OzeIT.
Check out currently vacancies below:
Level one - Help Desk Engineer
OzeIT is seeking a Level One – Help Desk Engineer to join our already established team where you will be providing day-to-day technical and functional support to external clients.
Technology skills required for this role:
- Extensive experience working within a MS desktop operating environment using desktop management tools
- Troubleshooting skills
- Experience in 1st and 2nd Level support is essential, proficient in MS Office
- Excellent phone manner and communication skills are required for this role
- Must have current MCITP
The Role:
The successful candidate will have worked extensively in 1st and 2nd level support positions. Day to day duties include setting up/removing users, managing user issues, answering client tickets and help desk phone. You will get to complete morning server checklists and will also be tasked with resolving any issues on hardware, software and new software installs/upgrades.